How a Floow Assistant runs your front office
You are not buying a widget and hoping it sticks. You are hiring a role. Here is the path from first ring to done work.
The conversation lands
Calls and messages hit your Floow numbers and channels. The Assistant greets in your voice guidelines, qualifies intent, and either resolves, books, or routes.
Booking and capture
Appointments land on the right calendar. Lead details go into the pipeline. Confirmations go out so the customer is not guessing.
After the call
Nurture sequences, reminders, review requests, and internal alerts keep moving. Warm transfer or a clean message when a human must take it.
Trained on your business, not a generic script
We train on your documents, hours, services, and the pricing rules you approve, plus an owner interview. Must-never lines for compliance-sensitive work are written in plain language and enforced in the role spec.
Onboarding maps the jobs, configures the seat, and takes you live. Quoted before you commit — never after work starts.
You are not expected to live inside an admin panel
Floow configures, monitors, and iterates. Changes go through us. You see summaries, booked appointments, open tasks, and reporting appropriate to your seat — without vendor jargon dumped on your team.